When goods are defective or services fall short, the Consumer Protection Act, 2019 gives consumers an accessible route to compensation. We represent consumers and businesses in complaints and appeals before consumer commissions.
We act in complaints relating to deficiency in service, defective goods, unfair trade practices and misleading advertisements, including disputes with builders, insurers, banks, hospitals, airlines and service providers.
For businesses, we defend consumer complaints and advise on terms, disclosures and complaint handling so that disputes are avoided or resolved early.
Courts & forums: District Consumer Commission, Karnataka State Consumer Commission, National Consumer Commission (NCDRC).
Every matter is prepared with clear communication, structured strategy and consistent support at every stage, backed by more than 40 years of practice and over 10,000 cases handled.
Jurisdiction depends on the value of goods or services paid. Under the current pecuniary limits, the District Commission hears complaints up to ₹50 lakh, the State Commission above ₹50 lakh and up to ₹2 crore, and the National Commission above ₹2 crore.
A complaint should be filed within two years from the date on which the cause of action arose. The commission may condone delay if sufficient cause is shown.
Yes. Consumer complaints can be filed online through the e-Daakhil portal. We can prepare and file the complaint and supporting documents for you.
Yes. The 2019 Act allows a consumer to file a complaint where they reside or work, in addition to where the opposite party resides or where the cause of action arose.
The commission can order replacement or repair, refund of the price, compensation for loss or injury, removal of defects or deficiencies, discontinuance of unfair trade practices and costs, depending on the case.